At TSAR Equestrian, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit TSARequestrian.com or make a purchase from our website. By using our site, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
When you visit our site or make a purchase, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and payment method.
- Account Information: Username, password, and order history.
- Communication Information: Details you provide when contacting customer service, including via email, chat, or social media.
1.2 Automatic Data Collection
We automatically collect certain information when you browse our site, including:
- Device Information: IP address, browser type, and operating system.
- Usage Information: Pages visited, time spent on the site, and interaction with content.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to enhance your browsing experience and gather analytical data.
2. How We Use Your Information
2.1 To Fulfill Orders
We use your personal information to process and fulfill your orders, including shipping, payment processing, and order confirmation.
2.2 To Communicate with You
We may use your contact information to send order updates, respond to inquiries, and provide customer support. With your consent, we may also send promotional emails or newsletters.
2.3 To Improve Our Services
We analyze usage data to enhance the functionality of our site, personalize your shopping experience, and improve our products and services.
2.4 To Ensure Security
We use your information to detect and prevent fraud, unauthorized access, and other security issues.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us with website operations, payment processing, shipping, and marketing. These providers are contractually obligated to protect your information and use it only for the services they provide.
3.2 Legal Obligations
We may disclose your information if required by law, such as in response to a court order or to comply with regulatory requirements.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such changes and the new privacy practices that may apply.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on TSARequestrian.com. Cookies are small text files stored on your device that help us remember your preferences, track your shopping cart, and gather analytical data.
Types of Cookies We Use:
- Essential Cookies: Required for site functionality, such as secure login and checkout.
- Analytical Cookies: Used to track site performance and understand user behavior.
- Marketing Cookies: Used to deliver personalized ads and promotions based on your interests.
You can manage your cookie preferences through your browser settings, though disabling cookies may impact your experience on our site.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure socket layer (SSL) technology, and access controls.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Update or correct any inaccuracies in your personal data.
- Delete Your Information: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
To exercise any of these rights, please contact us at info@tsarequestrian.com.
7. Children’s Privacy
TSARequestrian.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected such information, please contact us, and we will take steps to delete it.
8. International Data Transfers
As a global brand, TSAR Equestrian may transfer your personal information to countries outside your own for processing and storage. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@tsarequestrian.com
